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83% of Passengers Support Face Masks While Travelling, IATA’s Survey Shows

The International Air Transport Association (IATA) has revealed that most passengers believe air travel is safe, and they support face covering requirements for a short-term period.

According to a survey by the International Air Transport Association, in 11 markets among 4,700 air travelers in May, 85 percent of them believed planes were completely clean and sterile, reports.

Moreover, 65 percent of travelers think the air in an airplane is as clean as the operating room.

About 86 percent of travelers during June 2020 said they felt safe traveling due to COVID-19 measures put in place by airlines. Furthermore, nearly 90 percent of them believe the measures have been implemented well, while 90 percent of them indicate that airline employees have done a good job in enhancing COVID-19 measurements.

Although 83 percent of passengers support the face-covering requirement while boarding the plane and other strict enforcement rules, most passengers believe the mask requirement should end soon.

Willie Walsh, Director General of the International Air Transport Association (IATA), noted that air travelers appreciate the safety measures that have been put in place to prevent COVID-19 while traveling. In addition, they support the decision to extend these measures for as long as necessary but not permanently.

In the meantime, we all need to respect the rules and the safety of other passengers. “It is unacceptable that unruly passenger accidents have doubled compared to 2019, and the increase in physically abusive behavior is a particular cause of great concern,” said Willie Walsh.

However, study participants agreed that COVID-19 rules and requirements were disruptive and affected their willingness to travel.

About 70 percent of them said the rules and paperwork requirements were a challenge to understand, and 67 percent found arranging exams difficult. In conclusion, 89 percent of respondents agreed that governments should agree to standardized vaccines and test certificates.

These responses should serve as a wake-up call for governments that need to do a better job of preparing for a resumption of work. To avoid overcrowding at airports and border control authorities, governments need to agree to replace paper-based processes with digital solutions such as the International Air Transport Association (IATA) Travel Card to document vaccines and testing,” Walsh said.

According to him, nearly two-thirds of respondents plan to travel within the few months after the borders open, and by six months, nearly 85 percent expect to travel back.

Nearly nine out of ten respondents support the idea of ​​using a mobile app to submit their travel health credentials, and 87 percent support a secure digital system to manage their health data. However, 75 percent say they would only use an app if they had complete control over vaccine and testing information.

As previously reported by, the International Air Transport Association, which accounts for 82 percent of global air traffic, revealed that passenger demand fell by 67.2 percent in March 2021 compared to the same period in 2019.

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